Amazon’s Prime Air planes work on customers’ behalf to fulfill our two-day delivery promise to Prime members.
There’s a lot that goes into packing an Amazon Prime Air plane before it leaves the ground. This step-by-step process of packing the plane is a well-choreographed display of planning, teamwork, and execution. Take a look as Amazon takes you behind the scenes of just one part of what happens from the moment a customer makes a purchase on Amazon.
Amazon trailer arrival at airport
An Amazon trailer arrives at the airport carrying more than 2,000 Amazon boxes – each box is part of a Prime member’s order.
Amazon boxes sorted
Within minutes of arriving at the airport, Amazon boxes are unloaded and sorted to ensure an on-time departure.
Packages are placed into containers known as Unit Load Devices (ULDs) that are designed to maximize space and to fit perfectly inside Prime Air planes. Each ULD can hold hundreds of packages and help to ensure the two-day delivery promise to Prime members across the country.
Loading the plane
The silver containers are then brought to the aircraft and loaded onto a lift that raises them to the cargo bay. From there, the containers are pushed into position within the plane and secured. Each Amazon Prime Air plane can hold 30 or more containers, which is the equivalent of over one million Echo Dots, 10,000 Instant Pots, or 5,000 teddy bears.
On the way to you
Packages are now on their way to customers’ doorsteps. This entire process takes only a few hours. Amazon Prime Air planes are one more example of how Amazon works to be the world’s most customer-centric company.
Photo by JORDAN STEAD / Amazon